Terms and Conditions

Promotional Items

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Garden Box is pleased to provide promotional offers to customers with the following conditions:

• All prices include GST unless otherwise stated

• Offers are subject to stock availability

• Management reserve the right to change or withdraw any promotion at any time without notice

• Only one promotional offer can be used at a time

 

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Garden Box Privacy Statement

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We collect personal information from you, including information about your:

• name

• contact information

• location

• interactions with us

We collect your personal information in order to:

• Customer Service

• Complete order requests

• Sales and Marketing

 

We keep your information safe by storing it securely and only allowing limited staff to access.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information or to have it corrected, please contact us at ask@gardenbox.co.nz, or 03 348 2915.

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Delivery of Products:

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• It is the responsibility of the Customer to provide a correct address for the Site.

• If the Delivery is unable to be completed by Garden Box due to the fault of the Customer, for example where the Customer provides an incorrect address for the Site, Garden Box is entitled in its sole discretion to charge the Customer the full cost of the uncompleted Delivery.

• Garden Box will use its best endeavours to make the Delivery on the estimated date and time but is not liable in the event that there is a delay in the Delivery for whatever reason and that delay is reasonable.

• The Customer agrees that the Delivery may involve the use of large vehicles possibly weighing in excess of 5000kg on the Site and that Garden Box is not liable for any damage caused to the Site as a result of the Delivery including without limitation damage to:

  • Driveways, walkways, structures and infrastructures (including discolouration by leakage of fluid from the Products);

  • Grass, lawn, shrubs, plants, flowers, trees, tree limbs including by way of disease from the Products;

  • Any existing landscaping features;

  • Utility lines.

• The Customer agrees that the Customer is solely responsible for the costs of any:

  • Damage to the vehicle/machinery undertaking the Delivery that is not caused by Garden Box;

  • Damage or inconvenience to or loss suffered by the Customer as a result of the Products being delivered to a location on the Site other than the agreed location.

  • Necessary action taken by and costs incurred by) Garden Box (i.e. towing costs) as a result of the vehicle being bogged onsite due to Garden Box making delivery to the Site in accordance with the Customer’s instructions.

• Risk in any goods and materials supplied by Garden Box will pass to the Customer when the goods and materials are delivered to the Site.